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Privacy Policy

We respect your privacy. Any personal information (such as name, address, contact details) shared with us during the purchase process is kept confidential and used only to:

  • Process your orders

  • Communicate with you about updates or queries

  • Improve your shopping experience

We never sell or share your data with third-party marketers.

You may receive promotional emails or SMS occasionally. You can opt out at any time.

Shipping Policy

We ship products across India from our base in Ahmedabad, Gujarat.

  • Delivery Time: 3–7 business days depending on your location.

  • Dispatch Time: Orders are usually shipped within 24–48 hours after confirmation.

  • Shipping Charges:

    • Free delivery on orders above ₹2999.

    • For orders below ₹2999, shipping fees will apply based on your location.

Refund & Return Policy

We want you to love your order, but here’s how returns work:

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 Non-Refundable Items:

  • Edible products such as fondants, sprinkles, gel colors, or any food-related items cannot be returned or refunded due to safety and hygiene reasons.

  • ​

 Refundable Items:

  • Non-edible products like tools, accessories, molds, or packaging materials are eligible for return within 7 days of delivery if:

    • The item is unused and in original packaging

    • It arrived damaged or incorrect

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To request a return or refund, please email us at cakedecorhouse.mail@gmail.com with your order number and issue description.

Terms & Conditions

By using CakeDecorHouse.com, you agree to:

  • Provide accurate shipping details while placing orders

  • Not misuse or resell products without permission

  • Understand that product colors or packaging may vary slightly due to lighting or supplier updates

  • Accept our decision on returns and refunds based on our review

We reserve the right to update prices, products, or these terms at any time.

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